Welcome to The Wellness Store (thewellnessstore.co.uk). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
We may collect and process the following types of information:
- Personal Identification Information: Name, email address, phone number, and other similar information.
- Payment Information: Credit/debit card details processed through secure payment gateways.
- Technical Data: IP address, browser type, operating system, and browsing behavior.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Preferences in receiving marketing from us and communication preferences.
2. How We Use Your Information
We use the collected information for various purposes, including:
- Providing Services: To process and fulfill your orders, manage your account, and provide customer support.
- Improving Our Website: To understand how our website is used and to enhance user experience.
- Marketing: To send promotional materials and updates about our products and services.
- Security: To protect against fraud, unauthorized access, and other security threats.
- Compliance: To comply with legal obligations and protect our rights.
3. Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you.
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
- With Your Consent: When you have given explicit consent to share your information.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal data:
- Access: Request access to your personal data.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data under certain conditions.
- Restriction of Processing: Request restriction of processing your data.
- Data Portability: Request transfer of your data to another service provider.
- Objection: Object to processing your data for specific purposes.
To exercise these rights, please contact us using the contact information provided below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our website. Please refer to our Cookie Policy for more details.
7. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will delete it immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: [email protected]
